Use cases · Admin & back office

The paperwork engine your office never hired.

Inboxes, filing, data entry, reports. Admin is the easiest place to start with AI because the rules already exist — your team just executes them by hand.

Configured around your real workflow. Routine work can run automatically. You own your data. Always.
Gmail Outlook Google Sheets Excel Drive Notion

01 / The problem

Admin work is invisible until you add it up.

Documents are often opened, renamed, and filed by hand. Forms may be retyped into a system that does not talk to the inbox they came from. Recurring reports can become a copy-paste rebuild.

Where the hours go

  • Re-keying data between tools that don’t talk to each other
  • Filing, naming, and then hunting for documents
  • Rebuilding the same report every single week
  • Chasing paperwork nobody wants to chase

What it actually costs

The person doing this is usually your best office person — the one who knows where everything is. Their day gets eaten by work with rules a machine can follow, while the judgment calls only they can make wait in line.

The usual fix is hiring another admin. The better fix is taking the rule-following work off the desk entirely.

02 / The patterns

What we build for admin teams.

Each example has the same anatomy: a trigger, what the system does, and the control or exception path. Routine work can run; unusual or higher-risk cases surface with context.

01

Inbox triage & routing

Trigger
A message lands in the shared inbox — info@, office@, or the owner’s overflow.
The system
Reads it, classifies it, drafts the reply or routes it to the right person, and files any attachment where it belongs.
Control
Approved categories run automatically. Unclear items route to a person with the relevant context attached.
02

Document filing & naming

Trigger
A PDF, photo, or form shows up — email, scan, or upload.
The system
Names it to your convention, files it to the right folder and job, and logs where it went.
Control
Confident matches file automatically; uncertain matches are held for review.
03

Data entry from documents

Trigger
A filled form or vendor document needs to become a record in your system.
The system
Extracts the fields, enters the record, and attaches the source document.
Control
Low-confidence fields queue for review with the source document linked.
04

Meeting notes to action items

Trigger
A recorded call or meeting ends.
The system
Summarizes it, pulls the commitments, and drafts tasks in your tracker with owners and dates.
Control
Pre-approved task types can be assigned automatically; unusual items route to the owner.
05

Morning brief

Trigger
It’s 6:30 on a workday morning.
The system
Scans inbox, calendar, and open jobs overnight and delivers a six-line brief: what’s new, what’s stuck, what needs a decision.
Control
Read-only. Every item links back to its source.
06

Report assembly

Trigger
It’s Friday, and the weekly numbers are due.
The system
Pulls the numbers from the tools that hold them and assembles the report in your format.
Control
Internal drafts can post automatically; external or sensitive versions follow the approval rule you set.
07

Paperwork chase

Trigger
A file is missing a required document — signature, form, certificate.
The system
Chases it politely on a schedule until it shows up, then files it and closes the loop.
Control
The approved cadence runs automatically. Exceptions and final escalation route to an owner.
08

Records hygiene

Trigger
CRM and job records drift — stale phone numbers, dead deals, duplicates.
The system
Flags the drift and drafts the fixes from what your email and calendar already know.
Control
Approved field updates can write automatically; destructive or ambiguous changes require review.

The rules already exist. Your team executes them by hand. Every day. That isn’t a job — it’s a system nobody built yet.

03 / Before & after

What the same task looks like operated.

illustrative — your audit maps your real numbers

Filing and naming one day’s documents

Before ~40 min by hand
After ~4 min reviewing holds

Retyping one PDF into your system

Before ~10 min per document
After ~1 min checking fields

Assembling the Friday report

Before ~2 hrs of copy-paste
After ~10 min reviewing the draft

These are illustrations of the pattern, not measurements of your office. The audit produces the real numbers — that’s the point of it.

— WORKS WITH THE STACK YOU ALREADY RUN · CONNECTIONS VERIFIED DURING SCOPING —

  • Gmail
  • Outlook
  • Google Sheets
  • Excel
  • Google Drive
  • OneDrive
  • Dropbox
  • Slack
  • QuickBooks
  • Teams
  • Xero
  • Salesforce
  • Stripe
  • Pipedrive
  • Square
  • Monday
  • HubSpot
  • Twilio
  • Notion
  • DocuSign
  • Airtable
  • OpenAI
  • Trello
  • Asana
  • Procore
  • ClickUp
  • Calendly
  • Zapier
  • n8n
  • Housecall Pro
  • Make
  • Claude
  • Adobe PDF
  • Gemini
  • Google Calendar

Next step

Bring us one workflow.

Pick the admin task everyone hates doing twice. We’ll map it on a free 30-minute call and tell you straight whether it’s worth automating.